Emotional Intelligence is the dimension of intelligence responsible for our ability to manage ourselves and our relationships with others. Simply put, it’s the ability to use emotions in a positive and constructive way in our relationships with others. This 3 hour workshop will examine the ways in which supervisors can utilize and foster Emotional Intelligence within the supervisory relationship to improve the effectiveness of interactions within the workplace milieu, with specific and evidence-based applications among social service professionals who work with vulnerable populations.
Presenter Ruth McMonagle, LISW-S, has over 35 years professional experience in behavioral science and human relations and possesses a sound understanding of human behavior. Her background includes extensive management, supervisory, and human resources experience in both a “hands-on” and consultative role. She holds a Bachelors Degree in Psychology and dual Masters Degrees in Social Work and Business Administration.