Out-of-control behaviors can frustrate even the most skilled youth worker. It may appear that a youth’s angry or violent outbursts are unpredictable, however professionals can identify and prevent many escalating behaviors with a few simple techniques. In this 3 CE workshops attendees will learn how to identify escalating behaviors and emotions, understand specific concepts which will reduce the severity and duration of out-of-control incidents, and practice interventions designed to keep maintain a safe, dignified, and constructive environment. Presenter John Barnes, BA, certified trainer in the national Conflict Resolution Education in Teacher Education (CRETE) program, is being brought back to Kent for more workshops by popular demand. Pre-registration is required.